For customers

Copier support for existing customers

One page for machines we already look after. Log a fault, send a meter read, book a technician or reorder toner (included on a service agreement). The Machine ID box is on our sticker, at the front of the machine.

  • Log a fault
  • Reorder toner
  • Send a meter read
  • Book a technician

What can we sort out?

One task at a time. We need a name and either a phone number or an email.

Choose one
Toner needed

Toner is included on a service agreement. Each order carries a delivery charge.

The totals show on the counter screen. A photo of that screen works too.

Phone instead: (02) 8313 0670. We do not sell contact details. Privacy.

Copier not working? Ring first.

Call (02) 8313 0670, Monday to Friday, 8am to 5pm, with the machine and what it is doing. A fair share of faults get fixed on that call.

Where do I find the machine ID?

On the front of the machine is a Sydney Copiers sticker with a box marked Machine ID. Scan the code on it with a phone and this page opens. Sticker missing? The serial number or your business name will do.

Is toner included?

Yes, as part of the cost per page; each order carries a delivery charge. Order at the first low toner warning, so the machine never sits empty.

Looking to buy instead?

This page is for machines we already look after. For a new or secondhand one, see copiers for sale or request figures.

Sydney Copiers

A straight answer takes one call.

Which machine, which grade, what it costs to run, what to watch for in the agreement: ask. Monday to Friday, 8am to 5pm. Send an enquiry on a business day and you hear back that same day.

(02) 8313 0670 Get a price